Nicole is an essential part of The Santa Fe Group team, focusing on the development of the Certified Third Party Risk Professional (CTPRP) Program. She manages the execution of the CTPRP workshops, communicates exam outcomes with all participants and provides support for new and existing CTPRP holders. Nicole also works with Certification Leaders to organize all required documentation and certificates for CTPRP.
Nicole has been working in the financial services and mortgage industry for more than 15 years, with experience as a Mortgage Liaison at a national commercial property acquisition and asset management firm in Santa Fe, NM, where her key responsibilities included managing mortgage relations with creditors and maintaining all in-house mortgage information including compliance, financial and monetary needs. Nicole has vast experience with mortgage loan processing, customer management for consumer finance, small business lending and customer satisfaction for consumer credit cards at Bank of America Corporation.